Rose electronics Translator Manuel d'instructions télécharger pdf (Page 23)

TROUBLESHOOTING

SERVEVIEW PRO INSTALLATION AND OPERATIONS MANUAL

TROUBLESHOOTING

Computer does not boot, keyboard or mouse error received.

¾ Cable is loose, reseat cable and on PC hit F1 to continue or reboot

computer.

¾ Wrong cable or keyboard and mouse cables reversed.

¾ Cable is defective; try using cable from another computer.

¾ Port on the ServeView Pro is defective; try using another port on

ServeView Pro. If the problem goes away port is defective.

¾ Port on computer is defective, try plugging in keyboard or mouse

directly if problem remains computer port is defective. If power status

LED not lit, fuse on motherboard may be blown.

¾ Computer keyboard and mouse not configured.

Mouse driver does not load.

¾ If PS/2 type mouse, computer must be connected to ServeView Pro at

boot-up time in order for the mouse to be recognized by the computer.

Reboot computer with ServeView Pro powered on and cable attached.

¾ Computer keyboard and mouse not configured.

Can’t switch computers from keyboard

¾ Power to the ServeView Pro was removed for less than three seconds

possibly causing keyboard to lock up. Disconnect and re-connect the

keyboard.

¾ If PS/2 type keyboard and mouse, cables may be reversed.

¾ Not using left control key. Using numeric keypad instead of keys on top

row. Not releasing control key before typing in number. Waiting more

than 2 seconds to enter computer number. Using caps lock or shift key.

Wrong or missing characters from those typed

¾ For PCs, the mode of the keyboard does not match that of the

computer. Issue the mode command, usually 1 for IBM PS/2s, 3 for

Unix computers, and 2 for all others. The default setting is mode 2.

Sometimes an incorrect mode will confuse the computer or keyboard

and require re-booting the computer or resetting the keyboard by

unplugging and plugging it back in.

Switch to Switch failure

n Verify the firmware in all like switches is the same revision.

Mouse does not move

¾ Mouse not configured.

¾ ServeView Pro turned off after or not connected when computer

booted or application using mouse run. Exit and re-enter application

using mouse or issue reset command.

¾ PS/2 mouse was not connected when ServeView Pro powered up or

disconnected and reconnected. Issue the reset command or

reconfigure the mouse.

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Rose electronics Translator Manuel d'instructions Page 23

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